Terms & Conditions

Legal Disclaimer

The information provided on this page is intended for general guidance and should not be considered as legal advice. It is important to seek professional legal counsel to ensure that your specific business needs are met.

By submitting a contact form through this website, you agree to the following:

Communications via email or the internet are not encrypted and may not be fully secure. By choosing to contact us through these means, you assume the risk of unauthorized use.
You agree to hold Clinic 138, its physicians, team members, and affiliates harmless from any unauthorized access or misuse of your information by external parties.

Information Collection, Use, and Sharing

Clinic 138 is the sole owner of the information collected on this site. We may collect, store, and use the following types of personal information:

Information about your device and visit to our website (including IP address, browser type, pages viewed, and site navigation behavior)
Information you voluntarily provide through contact forms or bookings (including name, phone number, email address, and care-related inquiries)
Information shared during transactions or service requests
Information for subscribing to our email communications or newsletters
Any other information you choose to submit to us

You must obtain consent before sharing another person's personal information with us.

We use your information to respond to inquiries, manage appointments, and provide relevant services. We may share your data with third parties as necessary to fulfill your request (e.g., booking platforms, payment processors) or support our clinic operations.

Unless you opt out, we may occasionally contact you via email with updates, promotions, or new services.

Your Access to and Control Over Information

You may opt out of any future communications from us at any time. You may also:

Request to view the data we have about you
Request correction or deletion of your data
Express concerns about our data use practices

Please contact us using the information on our website to make such requests.

Security

We take reasonable technical and organizational precautions to protect your personal information. All information is stored on secure servers with password and firewall protection. Only team members who require access for administrative or clinical functions are permitted access to personally identifiable data.

Orders and Payments

If we offer product purchases (e.g., skincare or recovery garments), we may request contact and payment information. This data is used only to fulfill your order and will be shared with trusted third parties solely for processing purposes.

Cookies and Tracking

Our website uses cookies to improve user experience and track visitor behavior. Cookies help us recognize returning users and tailor content accordingly.

We may use third-party services (e.g., Google Analytics) to collect anonymous usage data. You can control cookie settings through your browser.
Note: We do not currently support “Do Not Track” browser requests.

Information Sharing

We may share aggregated or anonymized information with business partners. If we collaborate with a third party (e.g., for software services, payment processing, or shipping), those providers are permitted to access personal data only as necessary and must protect its confidentiality.

Disclosures

We may disclose your personal information:

To our team members, affiliates, or service providers as needed for clinic operations
If required by law or legal proceedings
To establish or defend legal claims
In the event of a business transition, such as a merger or acquisition

External Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies separately.

Surveys & Contests

We may occasionally offer surveys or promotions. Participation is voluntary. Contact information collected may be used to notify winners or improve services.

Policy Updates

We may update this privacy policy periodically. All changes will be posted on this page.

If you have any concerns or feel that Clinic 138 is not abiding by this policy, please contact us via the phone number or email provided on our website:
www.clinic138.com